I purchased a new Strong hot tub from these guys......very knowledgeable, honest, helpful staff. My deck is very high, they brought a front loader in and had no trouble getting it up to the deck. Very helpful service engineer set everything ... from electric to filling the tub with water to showing and explaining everything about the tub. This is my 3rd hot tub, first from Young's, by far the best experience I have had. I WOULD HIGHLY RECOMMEND Young's Hot Tubs if you are interested in a tub!