Customer Reviews
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Kari Fox

My husband and I were looking for a hot tub to fit our needs. We received undivided attention and found exactly what we needed. The install team, Tom, Karon, Rob, and Todd were very professional and gave us all the information we needed to enjoy and maintain our hot tub. I would recommend them to anyone.

PETER MORGANTE

I have Young's Hot Tubs Service for the past two years. Outstanding service by Bradley! He is great explains everything in detail and finds quick solutions. Highly recommend

John & Melissa

We met Todd at the Erie Home and garden show and knew right away that he was knowledgeable and willing to get us going in the right direction for a hot tub.Todd came to our home to ensure we made the right choices. Later we worked with Todd & Bubba at the showroom where they provided all the options available to get us fit up properly. I can’t say enough good about the delivery crew Tom, Kamron and Rob for their intense concern for our home,and property during installation.They provided a high level of information and were pleasant to be with. We did have an issue with the purchased unit caused in freight that was no fault of Youngs service however they ordered the needed replacement parts and got us up and running as quickly as possible. Cody came to install the needed part and completed the in service with us with a great level of enthusiasm. I would recommend young’s to anyone within their service area.

Stephanie H

Tom and Kamron delivered our hot tub today. They were so easy to work with and did all the heavy lifting. They were very knowledgeable about the product and stayed until it was just right.

Audrey

Unfortunately I had an issue happen to my tub which is about three years old. I made a call to Young’s and they came out right away. It did take a couple of trips but the service was excellent! Five stars for their help, support and teaching. Great team at Young’s Hot Tub. Thank you especially to Bubba and Kodie for getting me back to running my tub!!

Sherry

Today we had our hot tub delivered by Tom, Kameron, and Robert. They were so personable and professional. They gave us a lot of tips to help us with this process because it is our first time owning one. Even though they were delivering for another company, they went above and beyond for us. Thank you guys!!

Cher

Kamron & Lucas installed and set-up our new hot tub. Both of these young men were very polite and considerate. Thank you!

Cher

Recently we had a hot tub repair completed by Brandyn which was very knowledgeable. Unfortunately we had to call him back because there was another issue with the relays sticking. Brandyn was very polite and explained the additional cost involved to complete the repair. We then decided to visit the store and purchased a new one trading in our old one. We received credit for the repair cost put into the old tub towards the new one. Thank you!

Alan K

Young’s continues to impress. Bradyn came out today to install an add on and like all things Youngs was very professional and did excellent work.

Bill M

My wife and I are in our 50's and decided to pull the trigger this year and get a hot tub. 1st off I'm 6'4" and my wife is 5'0". Let's just say finding one that we both fit is was a chore. We shopped around for at least 5 or 6 months and traveled many miles looking at what everyone had to offer. Well one day we in erie and heard of a home show and thought we'd check it out. Mind you Erie is 100 miles from home. Anyways, in the home show we ran into Todd and after talking to him for just a few minutes I knew he wasn't just some salesman there to make commission. I asked some key questions and his response was spot on. After about 30 minutes he invited us to their showroom to look around. So the next couple weekends we checked out his showroom. Needless to say we were impressed. We spent roughly an hour with Todd and tried many spas and eventually ending up going with Clearwater spas. We both fit and it had every jet for every reason we were looking for. They kept the spa until I was ready to take delivery in a few months. Delivery and sent up with perfectly. The crew was very professional and knew exactly what was going on. I'm not doing to lie, 2e did have a couple minor issues with the spa. Mainly user error but I reached out to Todd and he got back to me right away to help me resolve what issues I had. We have had the spa for a few months now and can't be happier with the spa and especially the service.keep in mind we are 100 miles away!! I highly recommend Young:s for all your spa needs as we will be sure to go back in the future for anything we may need.